Campaign Flights

Caregiving today is more than just time sheets and payroll — it’s about empowering families and caregivers with the right tools to succeed. At Acumen Fiscal Agent, we’ve seen how technology can simplify processes, improve communication, and increase independence. From Electronic Visit Verification (EVV) to online learning resources, digital solutions are reshaping the way caregiving programs work.

Here’s how technology is driving the change — and how Acumen is leading the way.

Accuracy and Accountability

For caregivers, keeping track of visits and hours worked is essential. With EVV technology, every shift is logged electronically — providing both caregivers and employers peace of mind.

• EVV ensures compliance with state and federal requirements. 
• It reduces errors that come from manual tracking. 
• Caregivers can focus on providing care instead of worrying about paperwork. 

This technology gives participant employers the confidence that services are documented properly and funds are used responsibly.

Online Education Resources

Training and knowledge are key in self-directed care. Acumen’s Education center offers resources that help:

• Participant employers understand their responsibilities. 
• Caregivers get clear guidance on policies, payroll, and compliance. 
• Families access support without waiting on paper handbooks or in-person training. 

Technology brings learning to people where they are — making it easier to succeed from day one.

Digital Documents: Simplifying the Paperwork

Caregiving programs require forms, policies, and compliance documents. Instead of stacks of paper, Acumen makes these resources available in a digital document library, where families and caregivers can:

• Access the latest forms instantly. 
• Download instructions and policies at any time. 
• Stay current with updates without waiting for mail. 

This streamlines one of the biggest challenges in caregiving — keeping up with paperwork.

Connecting Through Events and Updates

Technology isn’t just about systems — it’s also about community. Acumen’s Upcoming Events page and online updates make it easier for participant employers and caregivers to stay connected. Families can learn about program changes, training sessions, and resources with just a few clicks, ensuring they never miss important updates.

The Bigger Picture: Independence Through Innovation

Behind all the technology is a mission that hasn’t changed since 1995: Service Above Self. By blending personal support with smart digital tools, Acumen helps families spend less time managing paperwork and more time focusing on independence, dignity, and quality of life.

Technology is transforming caregiving programs — but it’s still people who matter most. At Acumen, we use technology not to replace care, but to enhance it.